There’s nothing more frustrating than preparing to play your favorite game—only to be stopped by a connection error. Whether you’re playing via Steam, Epic Games, or any other launcher, this issue usually appears when your PC fails to communicate properly with the game’s servers.
In this comprehensive guide, we’ll walk through every possible fix—from basic network resets to deeper Windows and firewall adjustments. Each step is explained clearly so you can identify where the problem lies and get back to gaming quickly.
⚠️ Disclaimer: This guide involves changes to network settings and Windows security configurations. Proceed carefully and follow steps exactly as described. Restart your system after major changes.
1️⃣ Reconnect or Switch Your Network
Let’s start with the simplest fix—your internet connection. Sometimes your Wi-Fi session becomes unstable or your router temporarily drops DNS cache.
Here’s what you should do:
Disconnect from your Wi-Fi network.
Turn off Wi-Fi completely, wait for 10–15 seconds, and turn it back on.
Reconnect to your home network and try launching the game.
If that doesn’t help, switch to another available network—for example, a mobile hotspot:
Turn on mobile data on your phone.
Enable “Personal Hotspot”.
On your PC, connect to your phone’s hotspot via Wi-Fi.
Launch the game again to test connectivity.
This helps determine whether the issue lies with your router or the game’s servers.
2️⃣ Perform a Full Power Cycle
If reconnecting didn’t help, the next step is to flush your network hardware. Over time, routers and PCs cache old IP or DNS data that can block connections.
Follow these steps:
Shut down your PC completely.
Unplug the power cable from your computer.
Turn off your Wi-Fi router and unplug it from power.
Wait for about 1 minute.
Reconnect the router to power and wait for it to fully boot up.
Plug in and restart your PC.
Launch the game again.
This simple hardware reset clears out temporary network conflicts that often cause connection drops.
3️⃣ Use Google DNS or Cloudflare DNS
DNS servers act like address books for the internet—if they fail, games can’t connect to their servers properly.
If you’ve tried all network tweaks but still face errors, the next fix involves refreshing Windows’ TCP/IP stack and DNS cache.
Steps:
Type cmd in the Windows search bar.
Right-click Command Prompt → Run as administrator.
Copy and paste these commands one by one (press Enter after each):
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /flushdns
ipconfig /renew
Once done, restart your PC (this step is mandatory).
After reboot, launch the game again.
These commands clear corrupted socket entries, rebuild your IP configuration, and often fix persistent connection blocks.
8️⃣ Check VPN or Proxy Settings
Some VPNs or proxies can interfere with online games. Try these quick tests:
If you’re using a VPN, turn it off and relaunch the game.
If you’re not using one, try enabling a VPN to see if the game connects (this may route around regional server issues).
Close any proxy or corporate connection tools before launching the game.
Switching the network route sometimes bypasses blocked ports or region restrictions.
9️⃣ Try Wired (Ethernet) Connection
Wireless networks are convenient but sometimes unstable, especially if you live in crowded signal areas.
If possible:
Connect your PC directly to the router using an Ethernet cable.
Disable Wi-Fi temporarily while testing.
This direct wired link removes latency spikes and packet loss that could cause server handshake errors.
🔟 Check Date, Time, and Region Settings
Game servers rely on synchronized system clocks for authentication. Incorrect date or timezone can lead to connection rejection.
Here’s how to fix it:
Right-click the time on your Windows taskbar → Adjust date and time.
Turn ON Set time automatically and Set time zone automatically.
Click Sync now. If you get a red error, click multiple times until you see a green tick.
Go to Settings → Time & Language → Language & Region.
Make sure your correct country/region is selected.
Once synchronized, try the game again.
11️⃣ Verify or Repair Game Files (Steam Method)
Sometimes, the connection issue occurs due to corrupted or missing game files.
To verify files in Steam:
Open Steam and go to Library.
Right-click on your game → Properties.
Select Installed Files → Verify integrity of game files.
Wait for Steam to finish scanning and repairing.
Once complete, restart the launcher and test the game.
For Epic Games or Ubisoft Connect, use their respective “Verify” or “Repair” options under the game’s settings.
💬 FAQs
Q1. My game works on mobile hotspot but not on home Wi-Fi. What does that mean? It usually means your ISP or router firewall is blocking the game’s ports. Try restarting your router, or contact your ISP to ensure ports for that game are open.
Q2. Will changing DNS affect other apps or websites? No, it’s safe. It often improves browsing speed and reliability, especially with Google or Cloudflare DNS.
Q3. I use antivirus software—should I disable it? Don’t disable protection entirely. Instead, add the game’s .exe files to its “allowed” or “exceptions” list as shown above.
Q4. Does this apply only to Steam games? No, the same troubleshooting works for Epic Games Launcher, Xbox app (PC), EA App, and most online PC games.
🎮 Final Thoughts
Connection errors in PC games are common but almost always fixable. By carefully working through these steps—from checking your network and DNS settings to verifying game files—you’ll likely pinpoint the culprit.
Most users find that changing DNS or allowing the game through Windows Firewall solves the issue instantly. For others, a quick CMD network reset or router power cycle does the trick.
So the next time your game throws a “Cannot connect to server” message, don’t panic — it’s often a local setting, not your game itself.
💡 Tip: Keep your drivers and Windows updated regularly; outdated network drivers often cause hidden connection bugs.
Jonathan is a US-based gaming journalist with more than 10 years in the industry. He has written for online magazines and covered topics ranging from PC performance benchmarks to emulator testing. His expertise lies in connecting hardware reviews with real gaming performance, helping readers choose the best setups for play.