How to Fix the “Game Not Installing / Downloading” Issue for Pax Dei on Windows 10 & 11

If you’re having trouble installing or downloading Pax Dei via the Xbox App or Microsoft Store on your Windows PC, you’re certainly not alone. While the game is available on PC (via Steam, Epic, Game Pass) and PC Game Pass (see official site: playpaxdei.com (Pax Dei)), many users have reported issues when trying to install or update it via the Microsoft ecosystem.

In this article, we’re going to walk you through every major fix—from simple caching repairs to full Windows servicing—so that you can get Pax Dei installed and running. We’ll explain why each step matters, give you detailed instructions, and include a Q&A at the end. Ready? Let’s begin.

How to Fix the “Game Not Installing / Downloading” Issue for Pax Dei on Windows 10 & 11

1. Understanding the Issue

Before diving into the steps, let’s unpack what is likely going wrong.

Pax Dei is a large, modern MMO sandbox game built for PC and cloud platforms. (Pax Dei) Because it’s tied into Microsoft’s ecosystem (Xbox App / Microsoft Store), installation and updates rely on several moving parts: Microsoft Store services, the Xbox App’s identity/auth system, background services like “Gaming Services”, installed UWP components, correct system time/region, and Windows update status.

When you see a message like “Game failed to install” or “Download stalled”, the cause is often one of the following:

A corrupted Microsoft Store cache or configuration
The Xbox App or Gaming Services not running or misconfigured
Incorrect Windows time/region settings preventing authentication or certificate validation
Required services disabled (e.g., Gaming Services, Microsoft Install Service)
Outdated Windows build or missing system updates
Corrupted UWP packages or Store registration needing re-registration

Knowing that helps us approach the fix in a logical “least invasive to most invasive” order. We’ll begin with easiest, then escalate only if needed. If anything in the instructions is unclear (for example, a command line you’re not sure about), feel free to ask for clarification—better to proceed confidently than attempt blindly.

So far we’ve laid the groundwork. Now let’s move to the first practical step.

2. Step 1: Run “Gaming Services Repair Tool”

Why this step?

The Gaming Services component is a crucial background service that Microsoft uses to facilitate installation, updates, and launching of Xbox / Store games. If it’s misconfigured or corrupted, games like Pax Dei may fail to install.

How to do it

Open the Xbox App on your Windows PC.
Click on your profile icon, then navigate to the Support option.
Look for Gaming Services Repair Tool and click Start repairing.
When prompted by the User Account Control (UAC) dialog, click Yes.
Let the repair process run—it can take a few minutes.
Once completed and you see a confirmation like “Completed successfully”, close the tool.
Try installing Pax Dei again via the Xbox App or Microsoft Store.

Alternate method (via website)

If you cannot access the tool via the Xbox App, you can download it directly:

Go to a search engine → type “Gaming Services Repair Tool for PC”.
Find the official link at Microsoft’s website and download the .exe.
Run the .exe, authorize when prompted, and complete the repair.
After finishing, launch the Xbox App and attempt installation again.

If this resolves your issue, great! If not, let’s continue to the next step.

3. Step 2: Log Out & Log In with the Correct Account

Why this step?

Sometimes the issue stems from your account credentials/code-signing not matching between the Xbox App and Microsoft Store. If you’re logged into the wrong account (or a different one than the one you purchased Pax Dei with), installation may fail.

How to do it

Open the Microsoft Store.
Click on your profile icon (top-right) → Sign out.
Then click Sign in, and choose the same Microsoft account you used to purchase or obtain Pax Dei.
Open the Xbox App, click your profile → Sign out, then sign in again with the exact same account as above.
With both apps now logged into the same account, attempt to install the game once more.

If the account mismatch was the culprit, you should now succeed. If not, on we go.

4. Step 3: Ensure Date, Time, Time Zone & Region Are Correct

Why this step?

Windows verifies digital certificates and network authentication using your system date/time and region settings. If your computer’s clock is incorrect (or region mismatched), the Microsoft Store may fail to validate and permit downloads.

How to do it

In the bottom-right of the taskbar, right-click the Date/Time display → select Adjust date/time.
Ensure Set time automatically is turned On.
Ensure Set time zone automatically is also On.
Click the Sync now button under Additional settings.
- If you see a red error, click again until you see a green tick or confirmation.
Then go to Settings → Time & Language → Language & Region.
Under Region, verify that your correct country/region is selected.
After making changes, restart your PC (optional), then try installing Pax Dei again.

This step is simple but often overlooked—and yes, sometimes it solves the problem unexpectedly.

5. Step 4: Install the Game from Microsoft Store Library/Downloads

Why this step?

If you tried installing the game via the Xbox App and it didn’t work, sometimes using the Microsoft Store’s Library or Downloads section can provide more direct installation control.

How to do it

Open the Microsoft Store.
Click on the Library icon (often bottom-left or top-right menu).
In the list of your owned games, find Pax Dei.
Click Install.
- If you previously attempted the install and it shows “Pending” or “Trying again”, click Resume or Retry.
Alternatively, in the Downloads section of the Store, if you see Pax Dei, click Install From There.
Monitor the progress—once installation completes, launch the game and see if it works.

If this step did the trick, fantastic. If not, we’ll reach into deeper tools next.

6. Step 5: Run PowerShell Command to Re-register Apps

Why this step?

If the Microsoft Store app or UWP packages are corrupted, you may need to re-register them. This PowerShell command iterates through all installed app packages and re-adds them to Windows, which can resolve hidden package registration issues.

How to do it

Type PowerShell in Windows Search.
Right-click Windows PowerShell → select Run as administrator.
When prompted by UAC, click Yes.
Copy the following command and paste it into PowerShell, then press Enter:

Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Let the script run—it may display some red-colored error messages; these can usually be ignored.
Once the command finishes (you’ll return to normal PowerShell prompt), restart your computer.
After booting, open the Microsoft Store / Xbox App and attempt installing Pax Dei again.

7. Step 6: Clear Microsoft Store Local Cache Folder

Why this step?

Local cache or temporary data for the Microsoft Store can occasionally become corrupted, blocking installs or updates. Manually deleting the cache folder forces a clean rebuild.

How to do it

Open File Explorer.
Navigate to C:\Users\<YourUsername>\AppData\Local\Packages
- If you don’t see AppData, click View → Show → Hidden items.
In the Packages folder, locate the folder that begins with Microsoft.WindowsStore_ followed by a long alphanumeric string.
Open that folder, then open the LocalCache sub-folder.
Right-click LocalCache → Delete.
After deletion, relaunch the Microsoft Store and/or Xbox App and try installing Pax Dei.

8. Step 7: Run `WSReset` Command

Why this step?

WSReset.exe is a built-in Windows command that clears and resets the Microsoft Store’s cache without altering your settings or installed apps. It often fixes download/install issues.

How to do it

Type WSReset in Windows Search.
Click WSReset (should appear as “WSReset – Run command”).
A blank black command window will appear; wait until it closes automatically and the Microsoft Store launches.
Once the Store opens, try installing Pax Dei again.

9. Step 8: Repair or Reset the Xbox App / Microsoft Store App

Why this step?

Sometimes the problem isn’t the game or Store service—but the apps themselves (Xbox App or Microsoft Store) may be corrupted or misconfigured. Windows 10/11 allow you to repair or reset these apps.

How to do it

For Xbox App:

Type Xbox App in Search.
Right-click it → App settings.
Scroll down and click Terminate (this kills all app processes).
Then click Repair. Wait for it to complete.
After that, if the issue persists, click Reset. Confirm and wait.

For Microsoft Store:

Type Microsoft Store in Search.
Right-click it → App settings.
Click Terminate, then Repair.
If needed, click Reset. Note: Resetting the Store may require you to sign in again.

After these repairs/resets, relaunch the respective apps and attempt to install Pax Dei again.

10. Step 9: Update Store, Install/Update “Xbox Identity Provider” & “Gaming Services”

Why this step?

The Xbox identity system and Gaming Services UWP packages are key to installing and launching Store games. If they’re missing or outdated, you might hit installation blocks.

How to do it

Open Microsoft Store.
In the Store, click the … (ellipsis) menu → Downloads and updates → Get updates.
Click Update all to ensure everything, including Gaming Services and identity packages, are up to date.
If you don’t have Xbox Identity Provider installed:
- In the Store search bar, type Xbox Identity Provider.
- Click Install/Update if available.
Similarly, verify Gaming Services is installed/updated.
After updating, restart your PC.
Then open the Xbox App or Store, and try installing Pax Dei again.

11. Step 10: Start Required Services

Why this step?

Several Windows services are essential for Store installations and Xbox games. If they’re disabled or stopped, you’ll run into errors.

How to do it

Press Windows + R, type services.msc, press Enter.
In the Services list, locate and configure the following (one by one):
- IP Helper
  - Double-click → set Startup type to Automatic.
  - Click Start if “Service status” is not Running. Click Apply → OK.
- Xbox Live Auth Manager
  - Same: set to Automatic, start if stopped.
- Xbox Live Game Save
  - Automatic → start.
- Xbox Live Networking Service
  - Automatic → start.
- Gaming Services (there may be two entries)
  - Set Automatic → start/restart.
- Windows Update
  - Automatic → start.
- Microsoft Store Install Service
  - Automatic → start.
After ensuring all of the above are Running, close the Services window.
Restart your computer.
Try installing Pax Dei again.

12. Step 11: Update Windows to the Latest Version

Why this step?

If your Windows build is outdated or missing critical fixes, Microsoft Store operations may fail. Installing the latest Windows updates ensures system compatibility.

How to do it

Press Windows + I → open Settings.
Navigate to Update & Security (Windows 10) or Windows Update (Windows 11).
Click Check for updates.
Install all pending updates—including optional ones if relevant.
After updating, restart your PC.
With your system up to date, attempt to install Pax Dei again.

13. Step 12: Check `inetcpl.cpl` Settings (TLS) & Try Installing to C Drive or Different Drive

Why this step?

Some installations fail when certain Internet Explorer/Edge legacy settings (TLS support) are disabled, or when the target drive is problematic. Ensuring TLS settings and drive selection are correct helps.

How to do it

Press Windows + R, type inetcpl.cpl, press Enter.
Go to the Advanced tab.
Scroll down the list of settings, look for Use TLS 1.0, Use TLS 1.1, Use TLS 1.2, and Use TLS 1.3.
Make sure all four are checked, then click Apply → OK.
Next: if you are installing the game and it fails on one drive (e.g., D: or E:), try switching the installation location:
- Open the Xbox App → Profile icon → Settings → Install options.
- Under Game installations location, choose C: drive (or whichever drive has ample space and is reliable).
Attempt to install Pax Dei again.

14. Step 13: Uninstall & Reinstall Xbox App / Microsoft Store (Advanced)

Why this step?

If the Store or Xbox App is completely broken, uninstalling and reinstalling it may fix deeply rooted issues.

How to do it

For Xbox App:

Type Xbox App in search.
Right-click → Uninstall.
After uninstall completes, open Microsoft Store → search for Xbox App → click Install.
Once installed, launch the Xbox App, log in with your account, and attempt the game installation again.

For Microsoft Store:

Open Windows PowerShell as administrator (see earlier instructions).
Enter command to remove Store (the command from your original script).
After removal, use PowerShell to reinstall Store (again via the command provided).
Once Store is reinstalled, sign in, update the Store, and try installing Pax Dei.

Note: These commands are advanced—be sure to backup important data and ensure you’re comfortable with them.

15. Step 14: Use the Media Creation Tool to Repair Windows (Last Resort)

Why this step?

If all else fails and you suspect the root issue is deeper—like corrupted Windows installation or system files—then an in-place upgrade/repair via Microsoft’s Media Creation Tool will restore all core components of Windows without reinstalling everything from scratch.

How to do it

Visit the official Microsoft Windows 11 download page:
https://www.microsoft.com/en-us/software-download/windows11
Click Download now under “Create Windows 11 Installation Media”.
Run the downloaded .exe.
Accept the license terms.
Select ISO file and save it to a known location (desktop recommended).
Once the ISO has downloaded, double-click it and then double-click setup.exe inside.
Proceed through the setup screens; crucially, ensure Keep personal files and apps is selected (so you don’t lose your data).
Click Install. The process may take some time and your PC will reboot several times.
After completion, log in and try installing Pax Dei again via the Xbox App or Store.

This step should be considered only if all previous steps failed and you suspect generalized system corruption.

16. Frequently Asked Questions (FAQ)

Q: Why specifically Pax Dei?
A: While many games behave similarly, Pax Dei is a recent sandbox MMO with relatively high system demands and strong dependency on Microsoft’s ecosystem. The combination often makes it more susceptible to installation issues.

Q: I purchased Pax Dei via a different platform (Steam or Epic). Do these fixes still apply?
A: If you’re installing via Steam/Epic, these Store/Xbox-App fixes may not apply. However, if you’re trying to use the Xbox App or Microsoft Store version (for Game Pass or Store purchase), they’re relevant.

Q: Will uninstalling the Xbox App or Store cause me to lose the game?
A: No—your purchase rights are tied to your Microsoft account. After reinstalling and signing in, you should regain access. But always ensure your game is backed up or properly saved before major changes just in case.

Q: Could this problem be caused by my antivirus or firewall?
A: Yes—it’s possible. If none of the above steps work, try temporarily disabling third-party antivirus/firewall or adding exceptions for the Xbox App, Microsoft Store, and Pax Dei installer.

Q: The game still won’t install after all steps. What now?
A: Consider contacting Microsoft Support or the Pax Dei support team (via playpaxdei.com (Pax Dei)) and providing logs of the installation error. They may offer platform-specific patches or escalate the issue.

17. Final Thoughts

Installing large games like Pax Dei sometimes feels like a chore—but the good news is that many Windows-Store installation issues stem from fixable system or service settings, not hardware faults.

By following the steps in this order—from the most common, least invasive fixes to the more intensive solutions—you give yourself the best chance of resolving the issue without losing data or doing a full clean install. If you reach the end of the list and still experience problems, then you’ll know the issue is uncommon and may require direct support.

Remember: patience helps. Sometimes after applying a fix, a system restart is the missing step before the installation finally proceeds.

Here’s hoping you can jump into Pax Dei’s world of sandbox crafting, mythic quests, and player-driven economies very soon.

Disclaimer

This article is for informational purposes only. Follow the steps at your own risk. While care has been taken to describe the procedures accurately, modifying system settings, running PowerShell commands, or reinstalling Windows components can carry risk. Always ensure you have backups of important files and data before proceeding with advanced repair steps.

#PaxDei #Windows11 #MicrosoftStore #XboxApp #GamingServices #GameInstallFix #PCGaming #WindowsTroubleshoot

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Jonathan Reed

Jonathan is a US-based gaming journalist with more than 10 years in the industry. He has written for online magazines and covered topics ranging from PC performance benchmarks to emulator testing. His expertise lies in connecting hardware reviews with real gaming performance, helping readers choose the best setups for play.

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