Is your Microsoft Store refusing to open on your Windows 10 or Windows 11 computer? Whether it freezes on launch, closes immediately, or doesn’t respond at all — this guide will help you fix the issue quickly using three reliable methods.
Sometimes the cause is as simple as incorrect system time, while other times, the issue may require clearing the Microsoft Store cache or running a built-in troubleshooter.
Let’s take a deep breath and go step-by-step to get your Microsoft Store back up and running. 💻✨
🛠️ Method 1: Check and Sync Date & Time Automatically
Let’s start with the most overlooked but crucial fix — incorrect date and time settings. Microsoft Store heavily relies on synchronized system time to authenticate downloads and sync with Microsoft’s servers.
Here’s what you need to do:
- Right-click on the clock located in the bottom-right corner of your taskbar.
- Click on “Adjust date and time”.
- In the settings window:
- Make sure “Set time automatically” is enabled.
- Scroll down and click the “Sync now” button.
This will synchronize your PC’s clock with Microsoft’s online time server.
Once done, try opening the Microsoft Store again. If it launches successfully — problem solved! 🎉
But if it still doesn’t open, don’t worry. Let’s move on to the next method.
🧹 Method 2: Reset Microsoft Store Cache (Using WSReset)
Over time, the Microsoft Store cache may become corrupted, which can prevent it from opening. Windows provides a built-in tool to reset it.
Follow these steps:
- Click on the Windows Search Bar and type:
wsreset - Click on the result that says WSReset – Run command.
- A black terminal window will appear — do not close it.
- After a few seconds, it will close automatically and the Microsoft Store will attempt to launch.
If this works — great! If not, no worries, we’ve still got one more solution to try.
🔧 Method 3: Run the Microsoft Store Apps Troubleshooter
Windows includes a dedicated troubleshooter for fixing issues with Microsoft Store and its apps.
Let’s move to the final method:
- Click the Start button and go to Settings.
- In the search bar at the top, type:
Microsoft Store. - Select “Find and fix problems with Microsoft Store apps”.
- In the troubleshooter window:
- Click on Advanced and ensure “Apply repairs automatically” is checked.
- Click Next to proceed.
Windows will now:
- Detect issues related to the Store
- Attempt to automatically fix them
Once done, restart your computer and check if the Microsoft Store opens properly.
🙋 Frequently Asked Questions (FAQs)
Q: Why won’t the Microsoft Store open on my PC?
A: It can be due to incorrect date/time settings, corrupt cache files, or misconfigured app settings. These methods fix the most common causes.
Q: Will I lose any apps or data using WSReset?
A: No. WSReset only clears the Microsoft Store’s cache. Your installed apps and personal data will remain untouched.
Q: Do I need to reinstall the Microsoft Store if nothing works?
A: In rare cases, yes. But the three methods above usually solve the issue for most users.
⚠️ Disclaimer:
This tutorial is intended for personal troubleshooting only. Microsoft Store is a system app, and resetting it via PowerShell or advanced methods should be done only by experienced users or IT professionals.
📌 Tags:
microsoft store not opening, fix microsoft store, wsreset windows 11, microsoft store cache reset, microsoft store troubleshoot, windows 11 app issue, windows 10 microsoft store fix
📢 Hashtags:
#MicrosoftStore #Windows11 #Windows10 #FixMicrosoftStore #AppTroubleshooting #WSReset #WindowsHelp
If one of these methods helped you bring back the Microsoft Store on your device, feel free to share this guide with others who may be struggling. Still stuck? Drop your question in the comments below — we’re here to help. 😊🛒💡