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There’s nothing more frustrating than launching your favorite game—like Battlefield RedSec or any other modern title—only to be stopped by a sudden crash and a scary-looking error message that reads:

“DirectX function ‘GetDeviceRemovedReason’ failed with DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG.”

This issue is extremely common among gamers using high-end GPUs (especially Nvidia cards) and usually indicates that your graphics driver or DirectX installation has encountered a serious failure during rendering. Fortunately, this is not a permanent problem and can be fixed by following a structured troubleshooting process.

In this article, we’ll go step-by-step through the most effective methods to resolve this issue — from updating your GPU drivers and DirectX installation to adjusting system settings that could be triggering these errors.

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What Causes the DirectX Function Error?

Before we jump into the fixes, it’s important to understand why this error happens. The “Device Removed” or “Device Hung” message essentially means that Windows or DirectX lost communication with your GPU during gameplay. Common reasons include:

• Outdated or corrupted graphics drivers.
• Faulty DirectX runtime or missing components.
• GPU overheating or overclocking instability.
• Power delivery issues (especially with high-performance GPUs).
• Corrupted game files or incompatible graphics settings.

So, let’s move step-by-step through the solutions that work for most users.

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Step 1: Update Your Graphics Drivers

Let’s begin with the most common cause—outdated or corrupted GPU drivers. Keeping your drivers updated ensures better compatibility with DirectX and game engines.

A. Using Device Manager

1. Click on the Start menu and search for Device Manager.
2. Expand the section called Display Adapters.
3. Right-click your graphics card (e.g., NVIDIA GeForce RTX 3060 or AMD Radeon RX 6600).
4. Select Properties, then go to the Driver tab.
5. Click Update Driver → choose Search automatically for drivers.
6. If Windows finds an update, install it.

💡 Tip: You can also click on Search for updated drivers in Windows Update to let the system check Microsoft’s servers for GPU updates.

Once installed, restart your PC to apply the changes.

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B. Using the Official Nvidia Application

If you’re an Nvidia GPU user, it’s better to install or update your drivers using the official Nvidia App.

1. Open your browser and go to the official Nvidia App page:
   👉 https://www.nvidia.com/download/index.aspx
2. Download and install the app on your system.
3. Launch the Nvidia App and click on the Drivers tab.
4. Select Check for Updates.
5. When a new driver appears, click Download, then Install.
6. Choose Express Installation (recommended).
7. Wait for the installation to complete and then restart your computer.

This ensures you’re running the latest stable Game Ready Driver, which fixes known crashes for many DirectX-based games.

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Step 2: Reinstall or Update DirectX

If your drivers are already up to date but the issue persists, your DirectX installation may be incomplete or corrupted. Let’s fix that.

What is DirectX?

DirectX is a collection of APIs that allow your game to communicate with your GPU and other hardware efficiently. Modern games (like Battlefield, Call of Duty, and others) rely heavily on DirectX 12, so even small corruption in these files can lead to crashes.

Steps to Reinstall DirectX:

1. Open your browser and visit the official Microsoft DirectX download page:
   👉 https://www.microsoft.com/en-us/download/details.aspx?id=6812
2. Click Download and wait for the installer to finish downloading.
3. Double-click the downloaded file (dxwebsetup.exe).
4. Click Yes when prompted for administrator permission.
5. Accept the license terms and click Next.
6. If asked to install additional components (like Bing Toolbar), select No, then click Next.
7. Choose your installation directory and click Next again.
8. Wait for the setup to install the required DirectX components.
9. Once completed, click Finish and restart your PC.

After restarting, all missing or corrupted DirectX components should be restored.

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Step 3: Check for Windows Updates

A stable Windows environment is essential for DirectX to function properly. Sometimes, certain GPU or DirectX patches are bundled into Windows updates.

1. Press Windows + I to open Settings.
2. Go to Windows Update.
3. Click Check for Updates.
4. Install all pending updates and restart your system.

If you’re using Windows 10 or 11, ensure that optional driver updates are installed too.

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Step 4: Reduce GPU Overheating and Overclocking

Now that we’ve covered the software side, let’s address hardware-related causes. The “Device Hung” error often occurs when your GPU overheats or is pushed beyond safe operating limits.

Here’s what you can do:

• Clean your GPU fans and case to ensure proper airflow.
• Monitor temperatures using tools like MSI Afterburner or HWMonitor. GPU temps above 85°C during gaming can cause instability.
• Reset overclocking settings. If you have overclocked your GPU or CPU, revert them to default values using the manufacturer’s software or BIOS settings.

💡 Pro Tip: Try running the game in windowed mode or lower graphics settings to see if the crashes stop. This can confirm if the issue is heat or power related.

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Step 5: Repair or Reinstall the Game

Sometimes the game files themselves can trigger DirectX errors. If the crash occurs in a specific game (like Battlefield), verifying its integrity can help.

If you’re using:

• Steam:
  1. Open Steam Library.
  2. Right-click the game → Properties.
  3. Go to Installed Files → click Verify integrity of game files.
• EA App or Origin:
  1. Open your game library.
  2. Right-click Battlefield RedSec → choose Repair.

This will replace corrupted or missing game files automatically.

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Step 6: Adjust In-Game Graphics Settings

Another common trigger for this error is overly aggressive in-game graphics settings, particularly those involving ray tracing or DirectX 12 mode.

Try these adjustments:

• Switch the game from DirectX 12 to DirectX 11 (in video or graphics settings).
• Disable Ray Tracing, DLSS, or HDR temporarily.
• Lower settings like Texture Quality, Shadows, and Post-Processing.

Restart the game after applying changes and monitor stability.

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Step 7: Increase TDR Delay Value (Advanced Fix)

If you’ve tried everything above and still face crashes, you can adjust Windows’ Timeout Detection and Recovery (TDR) value. This tells Windows how long to wait before resetting the GPU.

⚠️ Warning: This is an advanced tweak. Proceed carefully.

Steps:

1. Press Windows + R, type regedit, and hit Enter.
2. Navigate to the following path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers
3. Right-click on the right pane → New → DWORD (32-bit) Value.
4. Name it TdrDelay.
5. Double-click on it and set the Value data to 10.
6. Click OK and close Registry Editor.
7. Restart your PC.

This gives your GPU more time to recover during heavy rendering, preventing DirectX “Device Hung” errors.

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Step 8: Run a Full System Scan for Corruption

If none of the above solutions help, there could be underlying corruption in your Windows files. Use these commands:

1. Open Command Prompt as administrator.
2. Type the following commands one by one: sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth
3. Wait for the process to finish and restart your computer.

This will repair missing or damaged system files that might be affecting DirectX.

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Frequently Asked Questions (FAQ)

Q1: What does DXGI_ERROR_DEVICE_HUNG mean?
It means your GPU stopped responding to DirectX commands during rendering. This could be caused by driver issues, overheating, or faulty game code.

Q2: Does reinstalling Windows fix this issue?
It might, but it’s unnecessary in most cases. Updating your GPU drivers, reinstalling DirectX, and adjusting TDR values usually resolve it.

Q3: Should I use DirectX 11 instead of DirectX 12?
Yes, if your game keeps crashing under DirectX 12, switching to DirectX 11 can stabilize performance without major visual loss.

Q4: Can power supply issues cause this error?
Absolutely. If your PSU is old or underpowered for your GPU, sudden power dips can cause GPU disconnections.

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Final Thoughts

The “DirectX Function GetDeviceRemovedReason Failed” error is frustrating, but it’s not the end of your gaming experience. Most users can fix it by updating GPU drivers, reinstalling DirectX, and ensuring their hardware runs within safe limits.

Always start with software fixes before diving into advanced solutions like registry edits or BIOS tweaks. With patience and care, your game should run smoothly again — without those dreaded DirectX popups.

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Official Software Links:

• Nvidia Driver Download: https://www.nvidia.com/download/index.aspx
• Microsoft DirectX Installer: https://www.microsoft.com/en-us/download/details.aspx?id=6812

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Jonathan Reed

Jonathan is a US-based gaming journalist with more than 10 years in the industry. He has written for online magazines and covered topics ranging from PC performance benchmarks to emulator testing. His expertise lies in connecting hardware reviews with real gaming performance, helping readers choose the best setups for play.

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