If you’re running Windows 11 24H2 and having trouble installing the KB5062660 preview cumulative update, you’re not alone. Microsoft recently rolled out this update with 29 new features, including the Black Screen of Death and Quick Machine Recovery, but many users are facing download or installation errors.
In this detailed blog post, you’ll find seven proven solutions to resolve installation issues with KB5062660. Whether your update is stuck, fails with an error, or won’t even download — we’ve got your back.
Let’s get started!
🆕 What’s New in Windows 11 KB5062660?
Before diving into fixes, here’s a quick snapshot of the major highlights in this cumulative update:
- Black Screen of Death (replacing the Blue Screen)
- Quick Machine Recovery Tool
- Improvements to AI suggestions and Edge integration
- 29 feature enhancements being rolled out in phases
Now that we know what’s at stake, let’s walk through each solution step by step.
✅ Solution 1: Run System File Checker (SFC)
Let’s begin by ensuring your core Windows files are not corrupted.
Steps:
- Press
Windows + S, type cmd - Right-click Command Prompt, select Run as administrator
- Type the following command and press Enter:
sfc /scannow - Wait until the scan completes and repairs are done.
- Type
exitand press Enter. - Restart your PC and try the update again.
🔧 Solution 2: Use DISM to Repair Windows Image
If SFC didn’t help, it’s time to try DISM — a deeper repair tool built into Windows.
Steps:
- Open Command Prompt as Administrator again.
- Enter this command:
DISM /Online /Cleanup-Image /RestoreHealth - Let the process complete (this may take 10–20 minutes).
- Once done, restart your PC.
🧠 DISM fixes underlying system corruption that may prevent updates from installing properly.
🛠️ Solution 3: Run the Windows Update Troubleshooter
Let’s now try the built-in update troubleshooter.
Steps:
- Go to Settings > System > Troubleshoot > Other Troubleshooters
- Find Windows Update and click Run
- Follow on-screen instructions. Select:
- “I can’t install the update” (if applicable)
- Wait for scan and repairs to complete.
⚙️ Solution 4: Run the Background Intelligent Transfer Service (BITS) Troubleshooter
BITS helps download updates. If it’s broken, so is your update process.
Steps:
- Go to Settings > System > Troubleshoot > Other Troubleshooters
- Locate Background Intelligent Transfer Service
- Click Run
- Select Yes when prompted to diagnose issues
- If it fixes anything, confirm it and close the troubleshooter
🔄 Restart your PC and try the update again.
📄 Solution 5: Use a Batch Script to Reset Windows Update Components
Sometimes resetting Windows Update manually is the only way out.
Here’s how to do it safely:
Steps:
- Open Notepad
- Copy the entire script below into the file:
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
rmdir %systemroot%\SoftwareDistribution /S /Q
rmdir %systemroot%\system32\catroot2 /S /Q
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
cd /d %windir%\system32
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
regsvr32.exe /s shdocvw.dll
regsvr32.exe /s browseui.dll
regsvr32.exe /s jscript.dll
regsvr32.exe /s vbscript.dll
regsvr32.exe /s scrrun.dll
regsvr32.exe /s msxml.dll
regsvr32.exe /s msxml3.dll
regsvr32.exe /s msxml6.dll
regsvr32.exe /s actxprxy.dll
regsvr32.exe /s softpub.dll
regsvr32.exe /s wintrust.dll
regsvr32.exe /s dssenh.dll
regsvr32.exe /s rsaenh.dll
regsvr32.exe /s gpkcsp.dll
regsvr32.exe /s sccbase.dll
regsvr32.exe /s slbcsp.dll
regsvr32.exe /s cryptdlg.dll
regsvr32.exe /s oleaut32.dll
regsvr32.exe /s ole32.dll
regsvr32.exe /s shell32.dll
regsvr32.exe /s initpki.dll
regsvr32.exe /s wuapi.dll
regsvr32.exe /s wuaueng.dll
regsvr32.exe /s wuaueng1.dll
regsvr32.exe /s wucltui.dll
regsvr32.exe /s wups.dll
regsvr32.exe /s wups2.dll
regsvr32.exe /s wuweb.dll
regsvr32.exe /s qmgr.dll
regsvr32.exe /s qmgrprxy.dll
regsvr32.exe /s wucltux.dll
regsvr32.exe /s muweb.dll
regsvr32.exe /s wuwebv.dll
netsh winsock reset
netsh winsock reset proxy
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
- Go to File > Save As
- Filename:
fix.bat - Save as type: All Files
- Filename:
- Right-click the file and choose Run as administrator
- Follow prompts (
Yand Enter when asked) - Restart your PC
⚠️ Only run scripts you understand or trust. This one is safe and cleans Windows Update components only.
🖥️ Solution 6: Download and Install Windows 11 24H2 ISO Manually
Still stuck? Try upgrading manually using the official ISO.
Steps:
- Go to the Windows 11 Download Page
- Scroll to Create Windows 11 Installation Media
- Click Download Now
- Run the Media Creation Tool
- Accept license terms
- Select language and edition
- Choose ISO file, then click Next
- Save the file to your preferred folder
- Once downloaded, double-click the ISO > double-click setup.exe
- Follow prompts:
- Choose to Keep personal files
- Click Install
🧩 This will reinstall Windows components and help bypass broken update delivery issues.
You might be intrested in these too!
- Windows 11 24H2 Introduces ‘Quick Machine Recovery’: A New Automatic Repair Feature to Prevent Boot Failures
- Ultimate Manual Optimization Guide for Windows 11 24H2 (No Tools Required)
- Fix Windows 11 24H2 Update Failure Caused by Voicemeeter Driver Error
- How to Install Windows 11 24H2 on Unsupported Hardware (2024 Guide)
- Windows 11 24H2 Update KB5044384: Bug Fixes & How to Install
🙋 Frequently Asked Questions
Q1. What causes KB5062660 to fail during install?
Common reasons include corrupted system files, broken update cache, or software conflicts.
Q2. Can I skip this update safely?
While it’s a preview update, it includes important fixes and feature previews. It’s not mandatory but recommended.
Q3. Will manually installing the ISO delete my data?
Not if you select “Keep personal files” during setup. Still, always backup your data first.
Q4. What is the Quick Machine Recovery Tool?
A new 24H2 feature that lets you restore your device after system crashes — similar to macOS Time Machine.
🏁 Final Thoughts
So far, we’ve done a solid job exploring every possible method to fix issues with KB5062660 on Windows 11 24H2. Whether it’s resetting services, repairing components, or installing manually — one of these methods should get you past the installation hurdle.
Remember to stay patient. Updates can be tricky — but with the right approach, you’ll stay on the latest build and enjoy new features faster than most.
Tags: Windows 11 update fix, KB5062660 not installing, 24H2 cumulative update error, fix Windows update stuck, dism update fix, sfc Windows repair, reset Windows update, download Windows 11 ISO
Hashtags:
#Windows11Update #KB5062660 #24H2 #FixWindowsUpdate #DISM #SFCScan #MicrosoftFix #WindowsTroubleshooting #Windows11Tips
Disclaimer:
This blog is provided for educational and troubleshooting purposes. Always backup important files before performing updates or running scripts. The commands provided are safe for fixing Windows Update-related issues but should be used with caution. For official help, visit Microsoft Support.
