Installing Ninja Gaiden 4 or any other large Xbox Game Pass title on PC should be easy — but sometimes, the Xbox App or Microsoft Store simply refuses to cooperate. You click “Install,” and nothing happens. Or worse, you see mysterious errors that keep looping.

Don’t worry — this detailed 2025 guide will walk you through every working method to fix game installation failures on Windows 10 and 11. Each step has been explained clearly with background context, so you’ll understand why it works — not just what to click.

Let’s begin your journey to finally get Ninja Gaiden 4 installed and ready for action!

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1️⃣ Run the Gaming Services Repair Tool

Before trying anything complicated, start with Microsoft’s Gaming Services Repair Tool — it automatically checks for corruption in the background services that control Xbox game installations.

Steps

1. Open the Xbox App on your PC.
2. Click your profile icon → Support.
3. Select Gaming Services Repair Tool, then click Start Repairing.
4. Grant permission if prompted and let the tool finish.

This can take several minutes. When you see “Completed Successfully”, restart your PC and try installing Ninja Gaiden 4 again.

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2️⃣ Download the Repair Tool Directly from Microsoft

If the in-app version doesn’t appear, get it from the official Microsoft page:
🔗 Gaming Services Repair Tool for PC – Microsoft Support

Download the .exe, run it, and wait for “Repair Completed Successfully.” Then reopen Xbox App → Install * Ninja Gaiden 4 * → Check.

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3️⃣ Re-login to Xbox App and Microsoft Store

Sometimes mismatched accounts cause the installation to fail.

What to do

• Open Microsoft Store → Profile → Sign out → Sign in again with the account that owns Game Pass or the game.
• Repeat the same process in Xbox App.
• Ensure both apps show the same Microsoft account.

Then retry the installation. If authentication was the issue, the download will start instantly.

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4️⃣ Check Date, Time, Region and Sync Settings

Incorrect system clock or region can break Microsoft’s digital license verification.

1. Right-click the time on the taskbar → Adjust date and time.
2. Enable both Set time automatically and Set time zone automatically.
3. Click Sync now.
4. Under Language & Region, confirm your correct country (for example, India or United States).

Restart Xbox App afterward and try again.

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5️⃣ Install from Microsoft Store Library or Downloads

Sometimes the Store can queue or pause downloads invisibly.

• Open Microsoft Store → Library or Downloads.
• If Ninja Gaiden 4 appears there, click Install directly.
• Conversely, if it’s failing in the Store, try launching the install from Xbox App, since both share the same backend but different cache layers.

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6️⃣ Use PowerShell to Re-register Gaming Components

Now, let’s get technical. Damaged Store or Xbox App registrations can be reset using PowerShell.

Steps

1. Search PowerShell → Right-click → Run as Administrator.
2. Paste the following command: Get-AppxPackage -AllUsers Microsoft.GamingServices | Remove-AppxPackage -AllUsers Start-Process -FilePath "ms-windows-store://pdp/?productid=9MWPM2CQNLHN"
3. Press Enter and wait. Errors in red text can be ignored.
4. Once finished, reopen Xbox App and Microsoft Store.

This reinstalls the essential gaming service layer that communicates with Game Pass downloads.

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7️⃣ Delete Microsoft Store Local Cache

If the Store cache gets corrupted, installation requests never reach Microsoft’s servers.

To clear it:

1. Open File Explorer → C:\Users[Your Name]\AppData\Local\Packages
2. Locate the folder beginning with Microsoft.WindowsStore
3. Open it → Delete the LocalCache folder.
4. Relaunch Xbox App → Try again.

If AppData is hidden, enable View → Show → Hidden Items first.

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8️⃣ Run the WS Reset Command

Let’s move to the next fix — this built-in command resets Microsoft Store completely without deleting installed apps.

1. Press Windows + R → Type wsreset → Enter.
2. A blank Command Prompt window appears; wait until Microsoft Store reopens automatically.
3. Once it does, retry the installation.

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9️⃣ Repair or Reset Xbox App and Microsoft Store

If clearing cache didn’t help, the next logical step is repairing the apps themselves.

For Xbox App

1. Search Xbox App → Right-click → App Settings.
2. Scroll down → Click Terminate, then Repair.
3. When done, open the app and test.
4. If still broken, click Reset, confirm again.

For Microsoft Store

Repeat the same process:

1. Search Microsoft Store → App Settings.
2. Terminate → Repair → (if needed) Reset.

Then restart your PC.

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🔄 10️⃣ Update the Store and All Apps

An outdated Store version can silently block installations.

1. Open Microsoft Store → Library → Click Get updates.
2. Choose Update all.
3. After updates finish, reopen the Xbox App and try again.

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11️⃣ Install Xbox Identity Provider

This small background app handles Xbox account linking on PC.

• Visit Microsoft’s page:
  🔗 Download Xbox Identity Provider
• Click Get or Install.
• Once installed, restart your computer.

Without it, Game Pass titles like Ninja Gaiden 4 can’t verify ownership.

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12️⃣ Uninstall and Reinstall Gaming Services via PowerShell

If the Repair Tool didn’t fix it, reinstall Gaming Services manually.

Steps

1. Run PowerShell as Administrator.
2. Enter: get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
3. Then: start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
4. Click Install, approve prompts, and wait until 100% complete.
5. Reopen Xbox App and retry the installation.

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13️⃣ Restart Important Windows Services

These background services must be active for Game Pass to work correctly.

1. Type services.msc in Search → Open Services.
2. Find and set each to Automatic → Start → Apply → OK:
   • IP Helper
   • Xbox Access Manager Service
   • Xbox Live Auth Manager
   • Xbox Live Networking Service
   • Windows Update
   • Microsoft Store Install Service
   • Gaming Services (both entries)

Once done, close the window and reboot.

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14️⃣ Update Windows to the Latest Build

It’s always worth keeping Windows fully updated before troubleshooting further.

1. Press Windows + I → Windows Update.
2. Click Check for updates.
3. Install all pending updates, including optional ones.
4. Restart your PC when prompted.

Outdated system components are a leading cause of Store and Game Pass errors.

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15️⃣ Enable TLS Protocols for Secure Connections

Microsoft’s servers use TLS encryption to verify download sessions. If disabled, the install fails.

1. Press Windows + R → Type inetcpl.cpl → Enter.
2. Go to Advanced tab.
3. Scroll down → Ensure these are checked:
   • Use TLS 1.0
   • Use TLS 1.1
   • Use TLS 1.2
   • Use TLS 1.3
4. Click Apply → OK, then relaunch the Xbox App.

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16️⃣ Change the Installation Drive

Sometimes permissions on a specific drive prevent the installer from writing files.

1. Open Settings → System → Storage → Advanced Storage Settings → Where new content is saved.
2. Under New apps will save to, choose another drive (e.g., C:).
3. Retry installing Ninja Gaiden 4.

If it was already set to a secondary drive, try switching back to C drive.

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17️⃣ Reinstall Xbox App and Microsoft Store Completely

If nothing has worked yet, a clean reinstall usually does the trick.

Uninstall Xbox App

1. Search Xbox App → Right-click → Uninstall.
2. Open Microsoft Store → Search “Xbox App” → Click Install.
   or download directly:
   🔗 Get Xbox App for Windows

After installation, sign in and try again.

Reinstall Microsoft Store

1. Run PowerShell as Administrator.
2. Enter: Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage
3. Then reinstall: Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppxManifest.xml"}

This refreshes the Store from system files.

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18️⃣ Update Windows Using Media Creation Tool

If installation still fails, your Windows installation may have deeper corruption. The Media Creation Tool can repair system files while preserving apps and data.

Steps

1. Go to Microsoft’s official page:
   🔗 Download Windows 11 Installation Media
2. Click Download Now under Create Windows 11 Installation Media.
3. Run the tool → Accept terms.
4. Choose Upgrade this PC now or create an ISO and mount it.
5. When prompted, ensure Keep personal files and apps is checked.
6. Click Install and wait.

Once complete, sign in again → Open Xbox App → Re-attempt installing Ninja Gaiden 4.

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💬 Frequently Asked Questions

Q1. Will I lose my game progress if I reset the Xbox App or Store?
No. Resetting only removes app data, not your Game Pass library or cloud saves.

Q2. Why do I keep seeing “Gaming Services Needs Repair”?
It means the background service crashed or failed to update. Running the Repair Tool or PowerShell reinstall usually resolves it.

Q3. Can I install Xbox games without Microsoft Store?
No — all Game Pass titles route through the Store’s infrastructure even when started via Xbox App.

Q4. What if I still can’t install Ninja Gaiden 4 after all steps?
Perform a clean Windows update using the Media Creation Tool (Step 18). If that fails, contact Microsoft Support with your error code.

Q5. Do these fixes also work for other Game Pass titles?
Yes. The same troubleshooting applies to Forza Horizon, Starfield, Halo Infinite, and other PC Game Pass games.

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🏁 Final Thoughts

So far, you’ve tried nearly everything — from automatic repair tools to full app reinstalls. One of these steps almost always resolves installation issues on modern Windows systems.

Once Ninja Gaiden 4 finally starts downloading, let it complete before launching. Avoid switching drives mid-install and keep Gaming Services updated to prevent future problems.

Enjoy slashing through foes instead of fighting with your installer!

#NinjaGaiden4 #XboxApp #MicrosoftStore #Windows11 #GamingFix #GamePass #Troubleshooting #PCGaming

Rakesh Bhardwaj

Rakesh Bhardwaj is a seasoned editor and designer with over 15 years of experience in the creative industry. He specializes in crafting visually compelling and professionally polished content, blending precision with creativity. Whether refining written work or designing impactful visuals, Rakesh brings a deep understanding of layout, typography, and narrative flow to every project he undertakes.

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